The problem this solves
Everyone agrees the funnel could convert better; nobody agrees where it breaks. Marketing points at lead quality debates, sales points at lead volume, and the funnel chart in the deck is assembled by hand from three tools with numbers that never quite reconcile. Fixes get chosen by whoever argues loudest, applied everywhere at once, and evaluated never. Six months later the same meeting happens again with the same chart.
How we work
First we make the funnel measurable in one place. Stage definitions, conversion points, and the reports that track them get built in HubSpot against CRM truth, so the number in the review meeting is the number in the portal, auditable by anyone who cares to click. Where data quality undermines a metric, we say so and fix the tracking before trusting the trend.
Then the monthly loop: read the funnel, locate the biggest leak, and run one targeted experiment against it. One cycle that might be an offer change where visitors bounce, the next a routing fix where MQLs wait days for a first touch, the next a qualification tweak where sales rejects half of what marketing sends over. Each experiment has a before-number, an after-number, and a written verdict.
The discipline is deliberately narrow: one prioritised fix at a time, measured properly, beats five simultaneous initiatives whose effects cannot be separated. Over quarters, the funnel improves in documented steps, and the arguments about where it breaks get replaced by a report.
Deliverables
- Funnel definition and stage conversion reporting built in HubSpot
- Monthly funnel read with leak analysis by stage and segment
- One prioritised experiment per cycle with before-and-after measurement
- Tracking and data fixes where measurement is unreliable
- Written experiment log: what was tried, what happened, what is next