The problem this solves
Teams that know the basics still plateau. Marketers run campaigns but avoid attribution reports because they never learned to trust them. Admins clone workflows they do not fully understand until one misfires on a Friday. Managers ask for pipeline updates in meetings because they cannot read them from a dashboard. The result is a Pro-tier portal used at a Starter level, with the difference paid for every month.
How we work
We split the team into role tracks and go deep in each one. The sales track covers sequences, task queues, deal hygiene, and personal reporting. The marketing track covers campaign structure, workflows, list logic, and attribution. The admin track covers property architecture, permissions, workflow debugging, and integration awareness. The manager track covers forecast reading, coaching from activity data, and dashboard design.
Every track runs as live, hands-on sessions on your portal, with exercises built from your real records and real reports. Sessions are recorded and clipped by topic, so each role keeps a reference library it can return to.
The outcome is a team that uses the tier you pay for: marketers who defend their numbers, admins who change things without fear, and managers who run meetings from dashboards instead of asking for status updates.
Deliverables
- Role-track syllabus built from a skills gap assessment
- Live advanced sessions per track (sales, marketing, admin, manager), recorded
- Hands-on exercises using your live portal and real reports
- Topic-level video clips organised by role
- Role-specific cheat sheets and process references
- 30-day follow-up window for questions from any track