Gracjan Kasprzyk
Gracjan Kasprzyk, HubSpot consultant

HubSpot Support and Portal Management

You get someone who knows your portal and handles changes as they come up: properties, workflows, reports and your team’s questions.

When it makes sense to talk

Nobody has time for the portal

A small pipeline change waits for weeks because the portal is a side job for someone.

Reports stop adding up

Duplicates, empty properties and old workflows nobody cleans up.

Knowledge in one person’s head

One person knows how things are set up. When they leave or go on vacation, changes stall.

What ongoing support covers

Setup

Pipelines, properties and permissions

New stages, properties and access when your sales process or your team changes.

Automation

Workflows

New workflows, fixes to existing ones and cleanup of the ones nobody uses.

Reports

Reports and dashboards

New reports for leadership and the team.

Data

Database cleanup

Duplicates, contacts with no owner and properties nobody fills in.

Integrations

Integrations

I connect new systems and keep an eye on the ones already running.

Team

Team questions

I answer questions from day-to-day work. When several people ask the same thing, I suggest a short training session.

How we get started

  1. 1

    Free consultation30 minutes

    You tell me which portal changes are waiting. I tell you how I would take them over.

  2. 2

    Portal reviewSo I know what I maintain

    I check the setup, data, workflows and integrations. If someone else built the portal, this is where I start.

  3. 3

    Billing model and first listYou set the priorities

    We pick a billing model and write down the first task list.

  4. 4

    Ongoing workPer the list

    Tasks go in order. For every change I leave a short note and the hours spent.

How support is billed

  1. Hours package

    For ongoing tasks each month

  2. Fixed scope

    An agreed list of work every month

  3. Hybrid

    A fixed part plus hours for whatever comes up

Who you'll work with Gracjan Kasprzyk, Spectage

Gracjan Kasprzyk, Spectage

I am a HubSpot consultant. I work in HubSpot every day: I implement it, train teams and connect it with the rest of the company’s systems. My advice comes from what has worked across dozens of portals.

HubSpot portals
50+
New implementations and cleanups of existing ones
Migrations
15+
Full migrations from other CRMs
Teams
Dozens
Sales, marketing and service teams trained
Consulting
Hundreds
Hours of hands-on work with clients in HubSpot

Questions before ongoing support

How do you bill for support?

A monthly hours package, a fixed scope of work, or a mix of both. We choose the model after the portal review.

Can you take over a portal from another agency?

Yes. I start with a portal review, so I know what is set up and why.

Who owns the portal?

The portal, the accounts and the data are yours the whole time.

What if there is more work in a given month?

We agree on it as it comes up, and if the workload changes for good, we change the model.

How much does support cost?

We’ll work it out on the call, once I know your portal.

Let's talk about portal support

Thirty minutes, free. Tell me what you want to do and I'll tell you where to start.

Gracjan Kasprzyk
Your call is with Gracjan Kasprzyk