The problem this solves
Sales that lives in a spreadsheet and everyone's inbox works until the team grows past a couple of reps. Two people chase the same account, a promising deal goes cold because the follow-up sat in someone's head, and the forecast is a number the sales lead assembles by hand the night before the board call. Nobody can say how many deals are really in play, which stage they are stuck at, or why last quarter slipped. Reps spend their day on admin and still miss the next step.
How we work
We start with how your team actually sells today: where deals come from, the steps every deal goes through, and what has to be true to move from one step to the next. That walkthrough becomes the configuration spec, so the pipeline reflects your sales motion instead of a demo dataset.
Then we build the foundation: a deal pipeline with stages your reps recognise, the deal and contact properties that carry the information sales actually uses, activity and email tracking so every touch is logged without extra typing, and a first layer of automation for task creation and stage hygiene. We keep the first version deliberately simple - a pipeline reps update because it helps them beats a detailed one they route around.
The engagement closes with a working session for the reps who will live in the tool, a short admin handover, and baseline dashboards for pipeline value, deals by stage, and activity. You leave with a sales system your team runs from, not just a configured product.
Deliverables
- Deal pipeline with stages mapped to your real sales process
- Deal and contact property set for consistent, useful records
- Email and meeting tracking so activity logs itself
- Task and follow-up automation so no deal goes quiet
- Baseline dashboards: pipeline value, deals by stage, rep activity
- Rep training session plus admin handover documentation