Business Automation Services

What we automate

The work that's begging for an engine behind it.

Finance & billing ops

Stripe to accounting reconciliation. Invoicing pipelines with VAT rules. Dunning workflows for failed payments. Subscription state synced between billing and ops tools.

Lead → revenue pipeline

Lead capture, scoring, routing, and follow-up - regardless of what CRM you're on. Pipedrive, Salesforce, Zoho, HubSpot, or a custom DB. We meet the stack where it is.

Order processing & fulfilment

E-commerce orders to ERP to shipping to customer-notification. Inventory updates pushed across the stack. Returns and refunds handled end-to-end, not by tickets.

Internal ops

Employee onboarding (HR system → Slack → Google Workspace → accounts). Approval routing. Document workflows. Internal request triage. The boring stuff that compounds.

Data sync between tools

Keep your stack in lockstep without copy-paste. CRM ↔ accounting, support ↔ product, billing ↔ ops. Idempotent two-way sync with proper conflict handling.

Reporting & alerting

Numbers pulled from across the stack, delivered where teams already work - Slack channels, weekly emails, internal dashboards. Plus alerts when something looks wrong.

Stack we build with

Right tool for the job. Same engineer picks all four layers.

No-code orchestration

Make, Zapier, n8n

Default for moderate complexity. Visual scenarios, branching logic, error handling, scheduled runs. Hosted in your workspace, yours to maintain after handover.

Make.com primary · Zapier when client prefers · n8n for self-hosted

Custom code

Node, Python, TypeScript services

When no-code runs out of road - rate limits, complex transforms, custom auth, stateful logic - we ship code. Hosted on Vercel, Railway, or your cloud. Full source code delivered.

Node.js · Python · TypeScript · Vercel · Railway · AWS Lambda

Data layer

Postgres, queues, observability

For high-volume sync, we add Postgres for state, BullMQ or SQS for queueing, and structured logging from day one. So when something breaks at 3am you can answer 'what happened' without a séance.

PostgreSQL · BullMQ · Sentry · Logtail · OpenTelemetry

Polish + EU stack

Compliance and local connectors

KSeF e-invoicing direct or via Fakturownia / Symfonia / wFirma. GUS, eKRS, Biznes.gov, REGON enrichment. The stack Polish companies actually need - built well, not as a punted side-job.

KSeF · Fakturownia · Symfonia · wFirma · GUS API · eKRS · Biznes.gov

How an automation ships

Map → Spec → Build → Operate.

Map

What's the process actually doing?

Half-day workshop on the manual process today. We watch you do it, count the steps, identify the rules. Output: a flowchart and a list of every edge case you didn't realise was an edge case.

Spec

Schemas, transforms, failure modes

Source/destination schemas, transform rules, retry logic, dead-letter handling. Documented before any code is written. Reviewed and signed off so production surprises are kept to the minimum.

Build

Sandbox first, production second

Built against test data. Happy path, edge cases, retry behaviour, monitoring hooks - all proven in a sandbox before any cutover. Your team poke at it before we touch live data.

Operate

Logs, alerts, monthly reconciliation

Structured logs from day one. Error alerts to your channel. Monthly reconciliation report. Quiet automation = working automation. Loud one = we're already on it (if you keep a retainer).

Sample builds

Things we've shipped that don't touch HubSpot.

E-commerce reconciliation

Stripe + Shopify orders to Fakturownia invoices, daily reconciliation against accounting, mismatches flagged in Slack. Finance team stops the Friday spreadsheet panic.

E-commerce · Make.com + custom Node service · 4 weeks

HR onboarding flow

BambooHR new-hire trigger fans out to Slack invites, Google Workspace account, password manager, role-based tool access. New hire is workable by day-zero lunch instead of week two.

Tech services co. · Make.com + custom scripts · 3 weeks

Ops reporting pipeline

Pipedrive deals + ClickUp project state + Google Sheets historicals → weekly leadership digest in Slack. No dashboards built, no logins required. Numbers go where decisions actually get made.

B2B services · Make.com + custom Python · 2 weeks

Common questions

What buyers usually ask before scoping.

We don't use HubSpot - can you still help?

Yes, and most business-automation work we do doesn't go anywhere near HubSpot. The page name on this site is 'business automation' because the discipline is the discipline. HubSpot is one possible target. Pipedrive, Salesforce, Zoho, ActiveCampaign, custom DBs - we work against whatever's already in your stack.

We have legacy systems with no API - workable?

Usually yes. Options ranked by preference: official API (best), partner API or webhook (good), screen-scraping with a robotic process (workable for stable UIs), or file-based exchange (slow but bulletproof for legacy ERPs). We pick the highest-fidelity option that still fits the budget.

How does this compare to RPA tools like UiPath?

RPA is screen-level automation - it operates a UI like a fast human. We default to API-level automation because it's faster, cheaper to maintain, and doesn't break when someone renames a button. RPA still makes sense for legacy systems without APIs; when it does, we'll recommend it and implement against it.

Who owns the code after handover?

You do. Code in your GitHub, hosting in your accounts, no-code scenarios in your workspace. We hand over the runbook and walk your team through it - so you can maintain, extend, or replace it without us.

Polish-market integrations - which do you actually do?

KSeF (direct API or via Fakturownia/Symfonia/wFirma), GUS / REGON / eKRS / Biznes.gov enrichment, ZUS data exchange, PUE-style submissions. KSeF goes mandatory in 2026 - if you haven't scoped it yet, now is the right time.

What about ongoing maintenance?

Optional retainer. Most multi-tool automations need 4-8 hours/month for monitoring, version updates, schema changes, and small additions. APIs evolve, edge cases appear - the retainer keeps that covered without you having to bring in someone new every time.

Automate the work that actually slows your team down.